How Chatbots are Changing the Customer Experience

Original article by Noble Studios Chatbots have taken the world by storm. From travel to fashion, brands are leveraging AI and machine learning to provide better customer experiences and, in turn, improve overall company success. First, let’s define “chatbot.” Noble Studios writes, “They are served through messaging platforms like Facebook Messenger, Slack, WeChat, SMS (texting)

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Chris Ewing
Entrepreneurship Trends for 2020

Original article by John Hall for Entrepreneur.com Whether you’re starting a brand new business or continuing your entrepreneurial journey, there are a few trends you need to be aware of in 2020–trends that will set you apart, trends that will define the year (according to John Hall, at least). And no, they’re not all about

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Chris Ewing
Ask NCET: How to Start a Business in Reno

Have a business or technology question? Send it to ask@NCET.org and if selected, NCET’s panel of business and technology experts will answer it our new monthly column. I have an idea for a new business but I’m not quite sure where to start. Is there someone who can help me? The best first step before

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Chris Ewing
Entrepreneurs, Invest in Data Next Year

Business intelligence gives any business–especially startups–a leg up on the competition. Original article by Aimee Tariq, Entrepreneur.com Did you know that more than 50 percent of U.S. startups don’t last beyond four years? There are a variety of reasons that businesses go under, but in 2020, there’s a clear way to work smarter and change

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Chris Ewing
NCET Biz Tips: Protect Your Job from Artificial Intelligence

NCET helps you explore business and technology by Clay Hall We keep hearing about artificial intelligence taking over our jobs, but that can’t happen to you, right? Well, maybe. Recent research suggests transactional salespeople are being replaced by technology in droves. A 2018 Entrepreneur article indicates more than 20% of B2B phone salespeople will be

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Chris Ewing
NCET Biz Tips: Organic Social Growth Hacking

A long time ago, you could reach almost all the folks who “Like” your business on Facebook by posting a status update. Now only about 2% of them will see it, unless you want to pull out your credit card and hit that “Boost” button. But is there a way to still reach them for free?

If you don’t have the luxury of spending thousands a month, use these tips to reach more people for free.

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Chris Ewing