NCET Biz Tips: Chatbots for Better Customer Service

Customer service is tough. Most of us have experienced calling a business for information and either enduring a long hold, or worse, having to deal with an automated system. We live in a time where we expect immediate results. And it’s not just the millennials who expect immediacy, although we know they get most of the flack.

Read More
Chris Ewing
NCET Biz Tips: Using Psychology to Master Social Media

Likes, comments, shares, pins, updates, oh my! Whether you have been in business one day or fifty years, you cannot escape social media. Chances are you have a friend, business associate, or employee who talks about social media and raves about how great it is. Everywhere you look, social media is around you.

Read More
Chris Ewing
2019 NCET / EDAWN Awards – Videos and Photos

Now in its 12th year, the NCET Tech Awards celebrate the Northern Nevada individuals and companies who have greatly enhanced the growth and prestige of technology community, while the EDAWN Awards recognize the people and resources that have played an integral part in contributing to the growth of our entrepreneurial community.

Read More
Chris Ewing